At The New York Palace, we’ve had many changes during the last 30 years. There is one thing that remains the same: our commitment to our guests and team. Like many businesses, we have a mission statement that we not only teach new employees but we live by every day: The Passion of Our People, Drives Commitment to Our Guests. We also have a list of 11 “Palace Pillars,” or directives that keep us focused and on-task “Each day, our … Read More
Category: Employee Spotlight
The Ultimate Cafeteria Experience
In the midst of our new Towers Lobby renovations, we have also opened another area of the hotel that is near and dear to our hearts, our Palace Market Team Member Dining. In our post Dining in the Library, we provided a behind the scenes look at the temporary cafeteria that was being housed in the Villard Mansion Library. Now, the facility has moved to a spacious area that is designed to make our employees feel relaxed in a warm … Read More
Employee Spotlight with General Manager David Chase
As our renovations are beginning to come full circle this summer, we got a chance to chat with The New York Palace’s General Manager David Chase about the renovations, employees and what is in store for guests at The Palace this summer. David Chase comes from a hospitality background that spans over 20 years. Having started his career at The Ritz Carlton San Francisco, Chase began working in the catering side of hotels. After relocating to the east coast and … Read More